Privacy Policy

Website: payneherty.com
Contact Email: feedbackinfo@payneherty.com

At Payneherty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit payneherty.com, purchase our footwear products, or interact with our customer service team. By using our website, you consent to the practices outlined in this Policy. If you do not agree, you should discontinue use of our website immediately.

This Policy applies to all users, customers, and visitors who access our website, regardless of location.


1. Information We Collect

We collect different types of information to provide and improve our services. The information we may collect includes:

a. Personal Information

This includes information you voluntarily provide when creating an account, placing an order, subscribing to newsletters, or contacting us. Examples include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)

We do not store credit card numbers on our servers.

b. Automatically Collected Information

When you visit payneherty.com, certain information is automatically collected using cookies, log files, and tracking technologies. This may include:

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages viewed and time spent on each page
  • Click behavior and navigation patterns

c. Order and Transaction Information

We collect details about the products you purchase, order history, payment confirmation, and shipping details.

d. Communication Information

If you contact us through email or online forms, we may store your messages, attachments, and contact details to provide support.


2. How We Use Your Information

We use your information for various purposes related to order fulfillment, customer experience, and legal compliance. These purposes include:

  • Processing and delivering orders
  • Confirming payments and preventing fraud
  • Providing customer support and responding to inquiries
  • Sending order updates, confirmations, or notifications
  • Improving website layout, usability, and performance
  • Personalizing product recommendations and marketing communications
  • Conducting data analysis and internal research
  • Complying with applicable laws, tax obligations, and regulatory requirements

We do not sell or rent personal information to third parties.


3. Cookies and Tracking Technologies

payneherty.com uses cookies and similar technologies to enhance user experience, analyze website traffic, and support essential website functions.

Cookies may be used for:

  • Remembering items in your shopping cart
  • Storing login sessions
  • Tracking website usage analytics
  • Delivering personalized content
  • Improving site performance

You may disable cookies in your browser settings, but doing so may affect website functionality.


4. Sharing Your Information

We may share your information only when necessary, including:

a. Service Providers

Trusted third-party partners help us operate our website and deliver services. These may include:

  • Payment processors
  • Shipping carriers
  • IT and hosting providers
  • Marketing and analytics platforms

These partners are required to maintain confidentiality and may not use your information for any purpose beyond fulfilling contracted services.

b. Legal and Regulatory Requirements

We may disclose personal information if required by law, legal process, or government requests.

c. Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of the business assets. We will notify you if such changes occur.


5. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or loss. These measures may include:

  • Encryption
  • Secure payment processing
  • Access control systems
  • Regular security audits

Despite our efforts, no method of online transmission is fully secure, and we cannot guarantee absolute protection.


6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your personal data by contacting us at feedbackinfo@payneherty.com, subject to applicable legal restrictions.


7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access your data
  • The right to request corrections
  • The right to delete your data
  • The right to object to marketing communications
  • The right to withdraw consent at any time
  • The right to request a copy of your data

To exercise any of these rights, contact us via feedbackinfo@payneherty.com.


8. Children’s Privacy

Payneherty does not knowingly collect personal information from individuals under the age of 16. If we discover that information from a minor has been collected, we will delete it promptly. Parents or guardians may contact us to request removal.


9. Third-Party Links

Our website may contain links to third-party websites that operate independently from Payneherty. We are not responsible for their privacy practices, content, or policies. We encourage users to read the Privacy Policies of external sites before providing personal information.


10. Changes to This Privacy Policy

Payneherty may update this Privacy Policy at any time to reflect operational, legal, or technological changes. Updated versions will be posted on payneherty.com with an updated “Last Updated” date. Continued use of the website after changes implies acceptance of the revised Policy.


11. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: feedbackinfo@payneherty.com
Website: payneherty.com